منابع مشابه
House Staff Communication Training and Patient Experience Scores
OBJECTIVE To assess whether communication training for housestaff via role-playing exercises (1) is well-received and (2) improves patient experience scores in housestaff clinics. METHODS We conducted a pre-post study in which the housestaff for 3 adult hospital departments participated in communication trainingled by trained faculty in small groups . Sessions centered on a published 5-step s...
متن کاملCommunication between nursing staff and clients unable to communicate verbally.
This is an experience developed during the Master program in Nursing at UFSC. It aimed to reflect on the nursing care delivered to the patient unable to verbally communicate, based on Paterson and Zderad's Theory and to analyze the communicational process between nursing and client. The experience was carried out in the Intensive Care Center of a private hospital in two stages: non-participatin...
متن کاملSupporting Communication Skills and Behaviours in Healthcare Staff
The ability to communicate effectively and to form productive human relationships is integral to the provision of effective, high quality, person‐centred care. This evaluation of 10 pilot sites across Scotland builds on previous work undertaken by NHS Education for Scotland (NES) and focuses on two approaches that aim to support the communication and human relationship skills of health practiti...
متن کاملCommunication and Dementia: Staff Perceptions of Conversational Strategies
This study examined the impact of two communicationenhancing strategies used on people with dementia. The strategies were manipulated using scripted staff-resident conversations that were evaluated by 71 long-term care staff participants. We hypothesized that vocal and nonverbal characteristics, along with their communication behaviors would be perceived more positively when staff members used ...
متن کاملCommunication loads on clinical staff in the emergency department.
OBJECTIVE To measure communication loads on clinical staff in an acute clinical setting, and to describe the pattern of informal and formal communication events, Australia. DESIGN Observational study. SETTING Two emergency departments, one rural and one urban, in New South Wales hospitals, between June and July 1999. PARTICIPANTS Twelve clinical staff members, comprising six nurses and si...
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ژورنال
عنوان ژورنال: Bulletin of the Royal College of Psychiatrists
سال: 1982
ISSN: 0140-0789,2514-9954
DOI: 10.1192/s0140078900006878